Effective Date: 30/06/2025
Last Updated: 14/08/2025
Zohar IT Solutions Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, interact with our services, or communicate with us.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site and services.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information You Provide
When you interact with our website or services, you may provide:
- Full name
- Email address
- Phone number
- Company name and job title
- Billing or payment details (where applicable)
- Any other information voluntarily submitted via forms, chats, or email
1.2 Information Collected Automatically
When you visit our site, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and click actions
- Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from partners, service providers, or publicly available sources in connection with our business services.
2. How We Use Your Information
We process your information for purposes such as:
- Delivering and improving our products and services
- Responding to your inquiries and customer support requests
- Sending updates, offers, and marketing communications (with your consent where required)
- Processing payments and fulfilling contractual obligations
- Conducting analytics to improve user experience
- Ensuring security, fraud prevention, and compliance with legal obligations
3. Legal Basis for Processing (Data Protection Compliance)
If you are in Ghana, the European Economic Area (EEA), or any part of the world, we process your personal data under these lawful bases:
- Consent – When you provide consent for a specific purpose
- Contract – When processing is necessary to perform a contract with you
- Legal Obligation – When required to comply with legal or regulatory requirements
- Legitimate Interest – When processing is necessary for our legitimate business interests without overriding your rights
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences in your browser settings.
5. Sharing Your Information
We may share your information with:
- Trusted service providers (e.g., hosting, payment processing, analytics) under confidentiality agreements
- Business partners for joint offerings (with your consent where required)
- Government authorities or legal bodies when required by law
- In case of a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
6. International Data Transfers
As a Ghana-based company serving international clients, your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate safeguards are in place to protect your information.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access and obtain a copy of your personal data
- Correct or update your information
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at info@zoharitsolutions.com
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.
12. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted with an updated “Effective Date.”
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Zohar IT Solutions Limited
Accra, Ghana.
info@zoharitsolutions.com