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Software Solutions

The Future of Lottery & Gaming in Africa: How Zohar’s Apps are Powering the Industry’s Digital Shift

Africa’s gaming industry is booming—and Ghana is no exception. With more people owning smartphones and loving the thrill of winning, it’s the perfect time for businesses to go digital. However, more and more entrepreneurs are seeking platforms that let them manage everything from ticket purchases to number selections, real-time draws, winner announcements, and payout processing.…

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In a world driven by entertainment and instant rewards, gaming and lottery platforms need to be fast, fair, and fun. At Zohar I.T. Solutions Ltd., we help you deliver all three. Our Lottery & Gaming Applications are changing the game for industry leaders across Ghana.

Built with a deep understanding of the gaming space, our solutions support everything from traditional 5/90 draw games to scratch cards. Our apps are fully customizable and can be branded to match your gaming business. We also prioritize security and speed, ensuring your users enjoy a seamless experience every time. Using modern technologies, we deliver secure, visually engaging apps that work seamlessly on the web and mobile.

We help lottery companies automate number draws, ticket generation, stake validation, and real-time result publishing — all while adhering to local gaming authority regulations. With integrated payment APIs, ticketing logic, LMC portal for managing retailers, and a back-office admin portal, our apps also feature anti-fraud mechanisms, robust reporting, and multi-level user roles to keep everything transparent and efficient.

Want more player engagement? We integrate gamification tools like leaderboards, loyalty points, and in-app challenges that keep players coming back. We also provide value-added services like bulk SMS notifications for draw alerts, USSD interfaces for offline participation, and mobile money integration for seamless payments.

And yes, security is a top priority. With advanced authentication protocols, encrypted databases, and constant performance monitoring, our systems are built to handle high traffic and sensitive data.

Let’s be Real: LUMA Technology and Trading Ltd. wanted to digitize their paper-based lottery. After we deployed our app, ticket sales increased by over 60% in six months, and the customers loved the ease of playing from their phones.

Gaming companies that partner with Zohar I.T. Solutions have seen better player retention, increased revenue, and smoother backend operations. One of our proudest achievements? Helping clients go live faster than traditional development cycles would allow.

Let’s build your winning platform together. Whether it’s the classic 5/90 game, scratch cards, or something new, we have the tech to bring your ideas to life.

Ready to level up? Email us at info@zoharitsolutions.com to get started. The future of gaming is already here.

Insights & Updates , Software Solutions

Why Every Business Needs a Smart Call Centre App With The Power of Toll-Free Numbers

Customer service has evolved — and so should your systems. In today’s world, customers expect instant support. Whether it’s a bank, supermarket, or telecom company, people want to know they can reach you quickly and easily. That’s where Zohar’s Call Centre & CRM Applications come in.

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At Zohar I.T. Solutions Ltd., we build next-gen Call Centre Applications that turn every customer call into a golden opportunity. Whether you’re a bank, retail store, NGO, or government office, our solutions streamline your operations and boost your reputation.

Our custom-built call center platforms are powered by intelligent routing, integrated CRM, and analytics dashboards that give you real-time insights into your operations. And the best part? We integrate Toll-Free Numbers, so your customers don’t have to worry about airtime when they call you. It builds trust, improves customer satisfaction, and sets your brand apart. With support for multiple agents, call recording, and customer feedback forms, our apps are a complete ecosystem — not just a call platform.

But it doesn’t stop there. We understand that modern customer engagement is multi-channel. That’s why our apps integrate with WhatsApp, email, SMS, and even USSD, giving you the power to connect with customers on the platforms they already use.

Security? We’ve got you. All conversations and client data are encrypted and stored securely, and our role-based permissions ensure that your staff only access what they need. Built with the appropriate tech tools, our cross-platform apps work beautifully on mobile and desktop alike.

Indeed, clients who have adopted our call centre apps report higher customer retention, faster issue resolution, and increased sales. With dashboards that track agent performance and automated ticketing systems, you don’t just manage support, but you master it.

We invite you to experience what customer service should feel like in the 21st century. Let Zohar I.T. Solutions build your call centre system today — smart, fast, and scalable.

Truly, if your business cares about great service, then a smart call centre system isn’t optional—it’s essential. And Zohar is here to build it with you.

Let’s talk tech. Request a demo or dial +233202421691.

Software Solutions

Revolutionizing Pensions in Ghana: How Technology is Making Retirement Planning Easier and Smarter

Let’s face it: Pensions haven’t always been easy to understand or manage. For years, many Ghanaians have had to deal with paper-based systems, unclear statements, and delays that make retirement planning more stressful than it should be. But now, technology is changing the game—and Zohar I.T. Solutions Ltd. is leading the charge.

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Imagine a cloud-based platform where pension managers can track contributions, generate real-time reports, calculate benefits automatically, and manage member data securely. That’s the power we bring to pension trustees, both large and small. Built using reliable frameworks and powered by secure databases, our software is engineered to make administration seamless.

But we go beyond just coding. We partner with pension trustees to understand their unique operations and compliance requirements. Then we create tailored software that doesn’t just fit, but it transforms. Whether you’re dealing with Tier 3 Provident Fund, Personal Pension Schemes, or Third-Party Administrators, our solutions are always flexible, user-friendly, and scalable.

Data privacy and security? Absolutely. Our DevOps team uses the right tech tools to ensure your application remains fast, reliable, and secure. We also support biometric logins and role-based access, so only the right people see the right data.

These apps are designed for pension trustees, HR managers, and contributors who want a smarter, faster, and more transparent way to manage retirement benefits. With features like automated reporting, secure record-keeping, and seamless integration with payroll systems, Zohar’s solution cuts down manual work and reduces errors.

Case in Point: One of our clients, Hedge Pensions Trust, recently switched from spreadsheets to our customized app and reported an 80% increase in processing speed and a dramatic reduction in contributor complaints.

Let’s face it — the pension sector is long overdue for disruption. And we’re proud to be at the forefront of that change. All our clients are reporting faster processing times, increased member satisfaction, and better compliance reporting — all with fewer manual errors.

If you’re a pensions company in Ghana or anywhere in Africa, it’s time to step into the future with Zohar I.T. Solutions. Want to see how it works? Request a quote or call us at +233202421691. Your retirees deserve nothing less.

Insights & Updates , Software Solutions

From POS to Pensions: How Smart Software is Changing Business in Ghana

It’s no secret — digital transformation is sweeping across Ghana, and software is at the heart of it all. From the shop on the corner to the national pension fund, smart IT solutions are making business faster, simpler, and more secure.

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It’s no secret — digital transformation is sweeping across Ghana, and software is at the heart of it all. From the shop on the corner to the national pension fund, smart IT solutions are making business faster, simpler, and more secure.

At Zohar I.T. Solutions Ltd., we design and build enterprise software tailored to Ghana’s unique needs across retail, pensions, banking, gaming, and more.

POS Solutions: Small Shops, Big Wins

Imagine a small retailer in Kumasi. Before, inventory was tracked in notebooks. Now, with our POS Software, they can:

  • Track sales in real time
  • Manage inventory with a few clicks
  • Accept mobile payments seamlessly

It’s not just about tech — it’s about empowerment.

Gaming & Lottery: Stay Compliant, Stay Competitive

The gaming industry in Ghana is booming, but regulations are tight. Our Lottery & Gaming Applications are built to:

  • Ensure compliance with the Gaming Commission & NLA
  • Provide real-time audit trails
  • Support multi-device access for Admins, LMCs, and Retailers.

Pensions Administration: Modernizing the Backbone

Old pension systems are paper-based and prone to errors. With our Pensions Administration Applications, clients enjoy:

  • Secure member data storage
  • Contribution tracking and reporting
  • Automated notifications and calculations

Banking Applications: Building Trust Through Technology

Our banking solutions are designed for speed, compliance, and integration. From mobile banking to secure portals, Zohar helps banks modernize and scale.

Call Centres: Every Call Counts

Great service still wins customers. Our Call Centre Solutions with toll-free numbers let businesses:

  • Provide 24/7 support
  • Record and analyze calls
  • Offer multilingual customer service

Why Zohar?

Because we live and breathe tech in Ghana. Our applications are built locally, for local businesses, by a team that understands your challenges.

  • Custom-built software
  • Regulatory compliance
  • Robust support

Let’s Build Your Custom Solution

Don’t settle for generic apps that don’t understand your business. At Zohar I.T. Solutions Ltd., we build tools that solve problems and deliver results.

Contact us today and take your business digital the smart way. Reach out here.

For more IT insights and business tips, don’t forget to check out our Services and Contact pages. Subscribe to stay ahead in the digital game.

Emailing Service , Insights & Updates

Email Marketing Isn’t Dead – You’re Just Not Doing It Right (Yet)

People have been calling email marketing “dead” for over a decade. Yet, every time you check your inbox, there it is — full of updates, offers, newsletters, and more. The truth? Email marketing isn’t dead – bad email marketing is.

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People have been calling email marketing “dead” for over a decade. Yet, every time you check your inbox, there it is — full of updates, offers, newsletters, and more. The truth? Email marketing isn’t dead – bad email marketing is.

At Zohar I.T. Solutions Ltd., we help businesses in Ghana and beyond supercharge their email game with powerful bulk email services and corporate email integrations.

Email vs. Social Media: It’s Not Even Close

Sure, social media gets the spotlight, but email wins where it matters:

  • Ownership: Your email list is yours. No algorithm changes.
  • Direct access: You’re in their inbox, not lost in a feed.
  • Higher ROI: According to Campaign Monitor, email has a $42 return for every $1 spent.

Why Zohar’s Outlook Plugin Makes a Difference

Managing your business emails through random web apps? Time to upgrade. Our Corporate Emailing App plugs directly into Outlook, giving you:

  • Professional branding and templates
  • Internal and external email segmentation
  • Tracking tools and analytics

Whether you’re sending newsletters, invoices, or internal comms, it’s all streamlined within your Outlook.

Best Practices That Actually Work

Want people to actually read your emails?

  • Personalize – Use their name. Mention past purchases.
  • Segment – Don’t send the same message to everyone.
  • Clear CTA – What do you want them to do next?
  • Mobile-first – Most people open emails on their phone.

Data Security & Compliance

Bulk emailing can go wrong if you’re not careful. At Zohar, we build in:

  • Anti-spam protections
  • Data Protection / GDPR-compliant practices
  • End-to-end encryption

This keeps your reputation clean and your data safe.

Grow Your List the Smart Way

  • Use website popups (that aren’t annoying)
  • Offer a freebie or discount in exchange for signup
  • Promote your newsletter on social media

Let Zohar Help You Win With Email

We’ll help you design campaigns that convert, automate your sends, and give you insights into what works. You bring the message; we bring the tech.

Ready to create high-converting campaigns? Let Zohar I.T. Solutions Ltd. set up your email marketing system today.

Insights & Updates , SMS & USSD

The Hidden Power of SMS & USSD in Modern Business: Why These “Old-School” Tools Are More Relevant Than Ever

If you thought SMS and USSD were relics of the past, think again. In an era of apps, Wi-Fi, and social media, these technologies continue to drive real results for businesses, especially in places like Ghana and across Africa. At Zohar I.T. Solutions Ltd., we’ve seen firsthand how these humble tools are quietly powering fintech,…

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If you thought SMS and USSD were relics of the past, think again. In an era of apps, Wi-Fi, and social media, these technologies continue to drive real results for businesses, especially in places like Ghana and across Africa. At Zohar I.T. Solutions Ltd., we’ve seen firsthand how these humble tools are quietly powering fintech, retail, healthcare, and education across the region.

Why SMS Still Reigns Supreme

Let’s start with a fact: SMS open rates are over 90%, while email often struggles to hit 20%. That’s huge. When you send an SMS, chances are it will be read within minutes.

Why? Because SMS is:

  • Ubiquitous – Works on every phone
  • Instant – Delivers your message in real time
  • Offline-friendly – No internet needed

This is gold for businesses that want to send promotions, alerts, reminders, or even authentication codes. For instance, a fintech startup might use SMS for 2FA (two-factor authentication), or a school might remind parents of upcoming PTA meetings.

USSD: The Underrated Star

USSD (Unstructured Supplementary Service Data) is that quick-response text menu that pops up when you dial something like *123#. It might not look flashy, but it’s extremely powerful.

  • No smartphone required
  • No data needed
  • Runs on any GSM phone

USSD is the go-to solution for mobile banking, checking balances, and making simple transactions in rural and urban areas alike. Imagine running a promotion where customers dial a code to enter a draw or check their rewards. Fast. Accessible. Effective.

Real-World Use Case: Retail Promo Campaign

One of our clients in the retail sector recently ran a promo campaign using short codes. Customers texted a unique code printed on their receipt to win airtime or product discounts. The result? Over 3,000 interactions in just two weeks. Sales went up, and so did customer engagement.

Business Benefits

Whether you’re in fintech, healthcare, education, or retail, here’s what you gain with SMS and USSD:

  • Cost-efficiency
  • Accessibility across all demographics
  • Quick deployment
  • Easy integration with existing systems

How Zohar I.T. Solutions Ltd. Can Help

At Zohar I.T. Solutions Ltd., we provide scalable, secure, and fully customizable SMS and USSD platforms tailored to your business. From short code acquisition to integration with your CRM, we handle everything.

Our clients benefit from:

  • Real-time analytics
  • 24/7 support
  • Flexible pricing plans

Ready to Start?

SMS and USSD may be simple technologies, but their business impact is profound. If you want to reach more customers, drive engagement, and do it all without needing a smartphone or app, let’s talk.

Talk to us today about transforming your customer communications with SMS and USSD. Contact Zohar I.T. Solutions Ltd.