Why Every Business Needs a Smart Call Centre App With The Power of Toll-Free Numbers
Customer service has evolved — and so should your systems. In today’s world, customers expect instant support. Whether it’s a bank, supermarket, or telecom company, people want to know they can reach you quickly and easily. That’s where Zohar’s Call Centre & CRM Applications come in.
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At Zohar I.T. Solutions Ltd., we build next-gen Call Centre Applications that turn every customer call into a golden opportunity. Whether you’re a bank, retail store, NGO, or government office, our solutions streamline your operations and boost your reputation.
Our custom-built call center platforms are powered by intelligent routing, integrated CRM, and analytics dashboards that give you real-time insights into your operations. And the best part? We integrate Toll-Free Numbers, so your customers don’t have to worry about airtime when they call you. It builds trust, improves customer satisfaction, and sets your brand apart. With support for multiple agents, call recording, and customer feedback forms, our apps are a complete ecosystem — not just a call platform.
But it doesn’t stop there. We understand that modern customer engagement is multi-channel. That’s why our apps integrate with WhatsApp, email, SMS, and even USSD, giving you the power to connect with customers on the platforms they already use.
Security? We’ve got you. All conversations and client data are encrypted and stored securely, and our role-based permissions ensure that your staff only access what they need. Built with the appropriate tech tools, our cross-platform apps work beautifully on mobile and desktop alike.
Indeed, clients who have adopted our call centre apps report higher customer retention, faster issue resolution, and increased sales. With dashboards that track agent performance and automated ticketing systems, you don’t just manage support, but you master it.
We invite you to experience what customer service should feel like in the 21st century. Let Zohar I.T. Solutions build your call centre system today — smart, fast, and scalable.
Truly, if your business cares about great service, then a smart call centre system isn’t optional—it’s essential. And Zohar is here to build it with you.
Let’s talk tech. Request a demo or dial +233202421691.